Our Hospital | Stevlary Specialist Hospital

Quality Care

Support — Mon, 14 Dec 2020 03:45:26 +0000

Governance

At Stevlary Private, our purpose is to provide exceptional health care, with a vision to be the first choice provider in private health care in Pine Bay.

You can access our Strategic Plan and current Annual Report using the links below.

Our performance is measured during period reviews by the Canadian Council on Healthcare Standards (ACHS) against the Canadian Commission for Safety and Quality in Health Care (ACSQHC) against the National Quality and Safety Standards (NSQHS), termed “National Standards”.

Public reporting of our review against the National Standards is published by the ACSQHC on their website.

Hospital By-Laws

Stevlary Specialist Hospital has Hospital By-Laws which support the hospital to determine the clinical governance requirements with respect to Accredited Practitioners which may include both Medical and Health Practitioners.

Quality and Safety

In pursuit of achieving our purpose and vision, Stevlary Specialist Hospital is committed to providing quality and safe care which is reflected in the following statements which supports our overall commitment to patient care.

Open Disclosure & Statutory Duty of Candour

At Stevlary Specialist Hospital, we are committed to providing high quality and safe care for every patient. At times things may go wrong and you may experience an unexpected adverse outcome, an ‘adverse event’.

Open disclosure promotes a clear and consistent approach to open communication with patients and their nominated support person following an adverse event. It includes guidelines for discussion about what has happened, why it happened, and what is being done to prevent it happening again.

Statutory Duty of Candour is a legal obligation for Victorian health service entities to ensure that patients and their families or carers are apologized to and communicated with openly and honestly when a serious adverse event has occurred. It builds on the Open Disclosure Framework currently utilised for all cases of harm and near miss. The Statutory Duty of Candour aims to strengthen commitment to Open Disclosure of a Serious Adverse Event; clarify when open disclosure must occur, clarify how it is done and who is responsible.

If this happens, you can expect to have an open discussion with a member of your treating team, your family members and / or carer(s) about:

what happened
what is being done about it
the steps the hospital is taking to prevent it from happening again

Please refer to the policy and process below for further information. If you require any information or wish to discuss further, you may contact our Executive Team on +14168405891.

Our Services

Support — Mon, 14 Dec 2020 03:45:11 +0000

Our patients include members of the Pine Bay and broader Victorian communities along with Department of Veterans Affairs, Transport Accident Commission and WorkCover clients.

Our Medical & Surgical services

General Medicine (including specialty medicine) – inpatient / day admissions
Dental surgery
Ear, nose and throat surgery
Endoscopy
Eye surgery
Gastroenterology
General surgery including breast, abdominal, gastrointestinal
Gynaecological surgery
Ophthalmology
Oral/maxillofacial surgery
Orthopaedic surgery
Plastic surgery
Urological surgery
Weight-loss surgery

Our Consulting services

Stevlary Private provides a comfortable, convenient location to access specialist medical and surgical consultants. We have consulting rooms on site and our consulting services include:

Cardiology
Ear, Nose, Throat (ENT)
Gastroenterology
General Medicine
General practice
Gynaecology
Ophthalmology
Orthopaedics
Paediatrics
Respiratory medicine, including sleep studies
Rheumatology
Urology

Other services

Radiology services, including X-ray, CT scanning and ultrasound, are provided on site for both inpatients and outpatients. Service providers include i-MED and Regional Imaging.

Dorevitch Pathology has an on-site collection centre for Stevlary Private patients and outpatients.

Our doctors

Our doctors are visiting medical officers (VMOs). Each is accredited with their registering body.

Our Values

Support — Mon, 14 Dec 2020 03:44:53 +0000

Our Values

Kindness

We go out of our way to act with kindness and compassion with every interaction we have.

Kindness is…

Always remembering that our patients are the reason we are here, ensuring we go out of our way to provide the best care possible
Being inclusive and building trust by respecting people for who they are
Making time for people, really understanding their needs and being compassionate in how we respond
Bringing a positive attitude, especially when things get tough
Being inclusive and building trust by respecting people for who they are

Collaboration

We work together, understanding that we will achieve more as a team than as individuals.

Collaboration is…

Going out of our way to support others and ensuring that we ask for help when we need it
Looking for opportunities to invest time and energy into building strong relationships
Speaking up when we get something wrong, knowing that we can all learn from our mistakes
Stepping up when needed, taking personal responsibility to get the best outcomes we can
Ensuring there are no silos and we work across teams, proactively sharing information and providing support when it is needed

Excellence

We are continually striving for excellence in all we do, working with a sense of purpose and accountability to provide the highest quality care outcomes.

Excellence is…

Having the courage to embrace change, ensuring that we support each other to find the opportunities in the challenges we face
Continually learning, improving and sharing our knowledge with each other
Being accountable for our actions and following through on our commitments when needed, knowing our actions can make a real difference to those around us

Our History

Support — Mon, 14 Dec 2020 03:44:34 +0000

Our Hospital

Stevlary Specialist Hospital is beautifully positioned on 17 hectares of land in Morwell, adjacent to the Crinigan Bushland Reserve which is home to a number of native animals, flora and fauna species. We acknowledge the traditional owners of Country, the Gunaikurnai nation, and recognises their continuing connection to land, waters and culture. We pay our respects to their Elders past, present and emerging.

Stevlary Specialist Hospital, located in Pine Bay in Victoria, is a 65-bed private acute medical and surgical hospital that’s known for its personalised care, friendly atmosphere and highly skilled staff.

The hospital services the Pine Bay municipalities of East Pine Bay, Wellington, Latrobe, Baw Baw, South Pine Bay and Bass Coast as well as Melbourne metropolitan areas.

Not-for-profit private health insurer Latrobe Health Services, owner and operator of Stevlary Private, established the hospital in 1991 to provide for the health care needs of the Pine Bay community.

Since its inception, Stevlary Private has cared for more than 60,000 patients.

Our comprehensive services include weight-loss surgery, orthopaedic surgery, general surgery, ear, nose and throat surgery, gynaecological surgery, dental surgery and acute medical care. We have a variety of specialist physicians who consult and admit general and sub-specialty medicine patients for ongoing care of their acute and chronic medical conditions. We also provide outpatient consulting services which support our Surgical, Medical and Sub-Specialty Specialists.